A student's guide: your first day and what to do if you get lost

A place at a university abroad is a major milestone that opens up new opportunities for study, your career and personal growth. That said, your first day in a new country and an unfamiliar environment can feel stressful and disorienting. To make settling in easier, it helps to know in advance how to handle the situations you might face.

Your first day: where to begin

On your first day, try to arrive at the university early so you can find your feet without rushing. Your first stop is usually student registration or the international office, where staff will help with your documents, your timetable and the next steps.

Be sure to bring your passport or ID, your offer letter, your home address and your phone. It is also wise to have a little cash or a card with you in case you need transport or food.

Don't be afraid to ask questions — staff, mentors and volunteers are there specifically to help new students, and asking is simply part of settling in. It is also worth getting to know other first-year students: those first friendships are often made on day one.

If you get lost

If you can't find a classroom, a building or the place you need, the main thing is not to panic. Stop, check the map on your phone, and use the signs around campus to get your bearings.

Inside the university, head to the information centre, the library or any member of staff — they will gladly point you in the right direction. Most campuses have clear signage and dedicated student support.

If you get lost in the city, pop into the nearest cafe, shop or other public place and ask for help. In large cities, people are used to international students and are usually happy to explain the way.

Helpful tips

• Download offline maps of the city in advance
• Save the addresses of the university and your accommodation
• Keep your phone charged and connected to the internet
• Learn the route to the university before your first day
• Save the contacts for emergency support and your mentor
• Don't be afraid to ask for help

Worth remembering

Your first day abroad is always a mix of excitement and new impressions. Making mistakes and getting lost at the start is perfectly normal. In time, you will grow more confident, find your way around the city and the university with ease, and this experience will become an important part of your independent life.